Gartner IT Infrastructure & Operations Management Summit
Pre-event survey
June 18 - 20, 2013 • Orlando, FL

50 responders that complete the survey will be picked at random to receive a $25 Amazon.com gift card. Please respond by Wednesday, November 21st (5PM EST) in order to qualify for this offer. (Please allow up to 3 weeks for delivery of your electronic gift card.)

NOTE: All information you provide is strictly for Gartner internal use only and will not be divulged to any third party organization.

Contact Information

Please provide contact information so we may forward amazon.com gift certificates to selected recipients:
Fields marked with a * are required
Name:*
Title: *
Company: *
Division:
e-mail: *
Address 1: *
Address 2:
City: *
State: *
Zip/Postal Code: *
Country: *
Phone:
Fax:

1. Have you attended the Gartner IT Infrastructure & Operations Management Summit in the past?
Yes
No
If so, which year?
2012
2011
2010
2009
2008 or earlier

2. Which of the following best describes your company?
End user of technology/services
Vendor (Develop/make/market technology products or services)
Consultant (Provide IT and/or business consulting services)
Other (please describe)

3. Which area do you primarily work in?
Enterprise management
Information security
Database administration
Systems administration
Network engineering
Desktop support
Service/help desk
Production operations/technical services
Architecture
Capacity planning
Application development
Quality assurance
Storage management
Disaster recovery
Other (please identify):

4. Please rank the following Infrastructure and Operations (I&O) initiatives in order from most likely to interest you in attending to least likely to interest you on a scale of 1-7 where “1” means not at all likely and a “7” means extremely likely:
 
1
2
3
4
5
6
7
Infrastructure Modernization
Virtualization
Data Center Consolidation
ITIL & process improvement

Business Continuity/Disaster recovery planning

Mobile enterprise strategy
VoIP, Unified Communications and collaboration
Cloud Computing
Contact center infrastructure
Windows migrations
Apple in the enterprise

5. What are the top 3 challenges facing your IT organization in the next 12 months?
(Please check the top 3)
Attracting, developing and retaining IT personnel
Building business skills in the IT organization
Changing the culture of the Data Center and IT Operations
Implementing private/hybrid clouds
Delivering projects that enable business growth
Demonstrating and quantifying the value of IT or IT services
Supporting mobility across the organization
Evaluating new and emerging technologies
Exploiting business analytics
Implementing and improving best practice frameworks
Determining the role public clouds will play in our future
Improving business processes
Improving the quality of IT services
Promoting and improving the visibility of IT
Legacy modernization
Linking business & IT strategies and plans
Budgeting and reducing IT costs
Windows migration
Managing storage growth
Determining what we should do internally vs. what we should source externally
Further exploiting virtualization
Implementing and managing a BYOD strategy
Supporting new and existing compliance requirements
Improving maturity of the I&O organization
Implementing new, large-scale business critical applications
Getting more productivity from existing applications, systems or services
Other (specify)

6. How important to you is the topic of reducing costs in Infrastructure & Operations? 
Not important
Somewhat important
Important
Very important

7. Last year at this conference, our five tracks focused on the topics of virtualization, cloud, IT operations, data center modernization, and managing mobility, wireless and client computing. Would you like to see those same tracks this year?
Yes
No
If no, what track topic should we add or delete?

8. Is the topic of virtualization as important to you today as it was twelve months ago?
More important
Less important
About the same

9. Is the topic of private cloud computing as important to you today as it was twelve months ago?
More important
Less important
About the same

10. Is the topic of hybrid cloud computing as important to you today as it was twelve months ago?
More important
Less important
About the same

11. Is the topic of public cloud computing as important to you today as it was twelve months ago?
More important
Less important
About the same

12. Is the topic of mobility as important to you today as it was twelve months ago?
More important
Less important
About the same

13. Please rate your interest in the following technology areas that we are considering for this conference using a scale of 1-7, where “1” means not at all interested and a “7” means extremely interested.
 
1
2
3
4
5
6
7
Servers
Storage
Data Center Networking
Unified Communications and Collaboration
Mobile and Wireless
Client Computing
IT Operations management technology and processes
Data center facilities

14. The below are additional topics we are considering placing on the agenda. Using a scale of 1-7, where “1” means not at all interested and a “7” means extremely interested, please tell us how interested you would be in the following topics being on the agenda.
 
1
2
3
4
5
6
7
Linking business & IT strategies
Building people skills that align to business processes
Data Center Metrics
Optimizing Infrastructure and Operations Costs
SaaS and alternative delivery models

Aligning Infrastructure & Operations organization with the AppDev organization

Business analytics

Social Networking’s Impact on IT infrastructure and Operations

Energy management for the data center
Windows migration
Incorporating Apple into the enterprise
Managing BYOD
Impact of tablets on I&O
Collaboration across I&O – breaking down silos
Mobile device management
In-memory computing
Migrating from legacy platforms
Big Data

15. Please rate your interest in the following Server topics that we are considering for this conference. Using a scale of 1-7, where “1” means not at all interested and a “7” means extremely interested, please tell us how interested you would be in the following topics being on the agenda.
 
1
2
3
4
5
6
7
Server consolidation trends, directions & technologies
Server & operating systems futures (mainframes, Unix, Linux, Windows)
Fabric-based computing
Low-energy servers
Appliances
High-performance computing
Other (please explain):

16. Which aspects of virtualization, would you like to see on the agenda? Using a scale of 1-7, where “1” means not at all interested and a “7” means extremely interested, please tell us how interested you would be in the following topics being on the agenda.
 
1
2
3
4
5
6
7
Server virtualization technologies and products
Virtualization management – technologies and vendors
Virtualization management – best practices
Security aspects of virtualization
Application virtualization
Desktop virtualization
Storage virtualization
Network virtualization
Impact of virtualization on DR strategies
Virtualization – next steps for leading-edge users
Avoiding virtualization
Other (please explain):

17.
Please rate your interest in the following Storage topics that we are considering for this conference. Using a scale of 1-7, where “1” means not at all interested and a “7” means extremely interested, please tell us how interested you would be in the following topics being on the agenda.
 
1
2
3
4
5
6
7
Automating storage management
Big data and its impact on storage
Storage virtualization
Storage resource management & SAN management software
Managing legacy data

Data life cycle management
Storage consolidation
Back-up & recovery
Cloud storage, cloud backup and cloud archiving
Emerging storage technologies
Storage for Hosted Virtual Desktops (HVD)
Storage appliances
Content archiving (e-mail, file, etc.)
Data de-duplication
Data centralization
The convergence of storage and networking
Best practices to manage data growth and storage growth
Dealing with big data
Solid state drives
Other (please explain):

18.
Please rate your interest in the following IT Operations management technology and process topics that we are considering for this conference. Using a scale of 1-7, where “1” means not at all interested and a “7” means extremely interested, please tell us how interested you would be in the following topics being on the agenda.

 
1
2
3
4
5
6
7

Event analysis and correlation

IT service management
IT management process maturity
Configuration management
Provisioning and software distribution
Change management
IT asset management
Network management
Problem management
Availability management
Performance management
Capacity planning and modeling
Cloud management
Business service management
Mobile device management
IT process automation
Best practice methodologies (ITIL, COBIT etc.)
Alternatives to the ITIL framework
IT governance
IT operations staffing and organization
IT operations management architecture
IT Service Catalog
DevOps
Monitoring
Metrics
The roles of social media in IT operations
Other (please explain):

19.
Please rate your interest in the following Networking topics that we are considering for this conference. Using a scale of 1-7, where “1” means not at all interested and a “7” means extremely interested, please tell us how interested you would be in the following topics being on the agenda.
 
1
2
3
4
5
7
6

Software-defined networking

Network-based application acceleration
WAN optimization and QoS technology
WAN services
Wireless network services and management
Network security and intrusion detection
An overall Unified Communications strategy
Unified Communications (Voice, VOIP, IP telephony)
Unified Communications (IM, conferencing, email)
Applications optimization
Mobile and wireless
Computing and communications convergence
Data center networking
Video – conferencing (desktop, room-based telepresence) or streaming
Clouds and networking (private and public)
Network architecture – network services and network redundancy
Leveraging IT to improve customer service
IPv6 migration
Other (please explain):

20.
Please rate your interest in the following client computing topics that we are considering for this conference. Using a scale of 1-7, where “1” means not at all interested and a “7” means extremely interested, please tell us how interested you would be in the following topics being on the agenda.
 
1
2
3
4
5
6
7

Tablet, iPad adoption

Employee-owned smartphones
Employee-owned tablets
Employee-owned notebooks/PCs 
Desktop as a service
Apple in the Enterprise
Mobile device management
Patch management and provisioning
Desktop backup and recovery tools
Desktop virtualization technologies
Desktop security
TCO analysis and evaluation

Social media – policies and content management

Other (please explain):

21.
Please rate your interest in the following cloud computing topics that we are considering for this conference. Using a scale of 1-7, where “1” means not at all interested and a “7” means extremely interested, please tell us how interested you would be in the following topics being on the agenda.
 
1
2
3
4
5
6
7
Building private and hybrid Clouds
File sync and share services
Comparison of private cloud vendor offerings
Hybrid cloud computing
Cloud security
Cloud computing and its impact on I&O
Cloud migration
Community cloud
Cloud management platforms
Infrastructure as a service from third parties
Private cloud case studies and best practices
The mobile cloud
The personal cloud
Using a public cloud – case studies and best practices
Understanding how the major public cloud providers implement I&O
Other (please explain):

22. Which of the following best represents your organization's data center spending over the next year?
5% increase
10% increase
25% increase
No increase
5% decrease

10% decrease

23. We generally invite an outside speaker to give one of our keynote addresses. What topic would you like us to focus on this year? (please choose top 3 topic selections – with “1” being most desired)
1
2
3
 
Dealing with government regulations
The Economy
Security/Privacy issues – homeland and/or international
The business value of IT
Motivational leadership
Industry Futurists
Effective IT Governance
Business Transformation
Globalization
Interview of a noted vendor CEO
Data Center Design/Operations and Power

Technology futurist

The future of work

Other (specify):

24. Does your organization have an interesting story to tell that you might be willing to present in one of our User Experience Sessions?
Yes
No

25. If yes, which of our Key Initiatives would you link it most closely to:
Infrastructure Modernization
Virtualization
Data Center Consolidation
ITIL & process improvement
Mobile enterprise strategy
VoIP, Unified Communications and collaboration

26. Optional Referral: Please provide the name(s) of colleagues who might want to learn more about the Gartner IT Infrastructure & Operations Management Summit.
Name: *
e-mail: *
Company:*
Address 1: *
Address 2:
City: *
State: *
Zip/Postal Code: *
Country: *
Phone:

Name:*
e-mail:*
Company:*
Address 1:*
Address 2:
City:*
State:*
Zip/Postal Code:*
Country:*
Phone:

Privacy Disclosure